1. Customer Service
  2. FAQs

Frequently Asked Questions

  1. How can I contact Fruit of the Loom?
  2. Can I cancel my order?
  3. Do you offer a warranty?
  4. How do I buy your products online?
  5. Can I return or exchange products that I purchased from another retailer?
  6. Where can I buy products that have been discontinued?
  7. I have a specific product question; how do I get it answered?
  8. Interested in a career with Fruit of the Loom?
  9. How do I apply for a sponsorship or donation?

 

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  1. How can I contact Fruit of the Loom?

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    • Feedback: Visit the Contact Us page to send us comments or inquiries.
    • Phone: 1-855-253-4534, Monday thru Saturday, 8:00 a.m. - 6:00 p.m. CT.  
  2. Can I cancel my order?

    Orders cannot be cancelled after checkout has been completed. You may contact our Customer Service team (Monday thru Saturday 8:00 a.m. - 6:00 p.m. CT.) for additional questions. contact form

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  3. Do you offer a warranty?

    We guarantee the finest workmanship and the best quality materials. If you are less than completely satisfied due to any defect in material or workmanship, call 1-855-253-4534 or fill out the contact form to send comments or inquiries.

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  4. How do I purchase your products online?

    In addition to our website, our products are available at Amazon.com.

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  5. Can I return or exchange products that I purchased from another retailer?

    We only accept returns for items purchased from Fruit.com and we offer Free Returns within 30 days of the original shipped date. Please see our Return Policy for details. Please contact the retailer to complete your return or exchange if the items were purchased elsewhere.

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  6. Where can I buy products that have been discontinued?

    You may be able to purchase discontinued products at Amazon.com, or discount stores that carry discontinued styles.

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  7. I have a specific product question; how do I get it answered?

    For any questions, call us at 1-855-253-4534, Monday thru Saturday, 8:00 a.m. - 6:00 p.m. CT. Or fill out the contact form to send comments or inquiries.

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  8. Interested in a career with Fruit of the Loom?

    Visit our Career Opportunities page to see current job postings.

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  9. How do I apply for a sponsorship or donation?

    Due to the high volume of requests we receive, we require all submissions to be routed through the Sponsorship and Donations online request process. By submitting your request online, we are able to evaluate your request and respond with a decision in a timely manner. Please note that we no longer accept requests via email, fax, or phone.

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